Privacy Policy

Last updated: [Insert Date]

This Privacy Policy describes how WALTON LTD ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website.

Company Information:

CARVALHO LTD
Company Number: OE029021

Registered Address:
St Peter'S House, Rue Les Brehauts, St Pierre Du Bois,

Guernsey, United Kingdom, GY7 9RT

Email: support@walton.shop

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control regarding the collection and processing of your personal information.

By using our website or services, you agree to the collection and use of your information as described in this Privacy Policy.

Personal Information We Collect

When we refer to personal information, we mean information that identifies or can reasonably be linked to you.

We may collect the following types of personal information depending on how you interact with our website:

Contact Information

• Name

• Billing address

• Shipping address

• Phone number

• Email address

Payment Information

• Payment card details

• Billing information

• Payment confirmation

• Transaction information

Note: Payment data is securely processed through third-party payment providers.

Account Information

• Username and password

• Account preferences

• Security settings

Order Information

• Products viewed or purchased

• Shopping cart and wishlist items

• Returns or exchanges

• Purchase history

Communication Information

• Messages sent through customer support

• Emails or inquiries

Device Information

• IP address

• Browser type

• Device information

• Network connection

Usage Information

• Pages visited

• Interaction with our website

• Time spent on pages

Sources of Personal Information

We may collect personal information from:

1. Directly From You

When you:

• Create an account

• Place an order

• Contact customer support

• Subscribe to marketing communications

2. Automatically

When you visit our website using technologies such as:

• Cookies

• Tracking pixels

• Analytics tools

3. From Service Providers

Such as:

• Payment processors

• Shipping providers

• Shopify platform services

How We Use Your Personal Information

We may use your personal information to:

Provide Our Services

• Process orders and payments

• Deliver products

• Manage accounts

• Process returns and exchanges

Improve Our Website

• Understand how customers use our store

• Improve user experience

Marketing and Advertising

• Send promotional emails

• Show relevant advertisements

You can unsubscribe from marketing communications at any time.

Security and Fraud Prevention

• Detect fraud or suspicious activity

• Protect customers and our business

Legal Compliance

• Comply with legal obligations

• Respond to law enforcement requests

• Enforce our policies

How We Share Personal Information

We may share your personal information with:

Service Providers

Including companies that help us operate our business, such as:

• Shopify (website hosting and e-commerce platform)

• Payment processors

• Shipping and logistics providers

• IT and analytics services

Marketing Partners

We may share information with advertising partners to help deliver relevant ads.

Legal Authorities

If required by law or to protect our legal rights.

Business Transfers

If our business is sold, merged, or transferred.

Shopify and Data Processing

Our store is hosted by Shopify, which collects and processes certain data to provide and improve the e-commerce platform.

Information submitted to our website may also be processed by Shopify and its service providers.

You can learn more by visiting Shopify's privacy policy:
https://privacy.shopify.com

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Improve website functionality

• Analyze website traffic

• Deliver relevant advertisements

You can control cookies through your browser settings.

Children's Data

Our website is not intended for children under 16.

We do not knowingly collect personal information from children. If a child has provided personal information, a parent or guardian may contact us to request its removal.

Security and Data Retention

We take reasonable steps to protect your personal information.

However, no online system can be guaranteed to be completely secure.

We retain personal information only as long as necessary to:

• Provide services

• Meet legal obligations

• Resolve disputes

• Enforce agreements

Your Rights

Depending on your location (including the UK and EU), you may have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Request a copy of your data

• Restrict processing of your data

• Withdraw consent to data processing

To exercise these rights, contact us using the details below.

International Data Transfers

Your personal information may be processed outside your country of residence.

Where required, we use appropriate safeguards such as Standard Contractual Clauses to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with the updated revision date.

Contact Us

If you have questions about this Privacy Policy or how we process your personal data, you may contact us:

WALTON LTD
Company Number: OE029021

Registered Address:
St Peter'S House, Rue Les Brehauts,

St Pierre Du Bois, Guernsey, United Kingdom, GY7 9RT

Email: support@dondoin.shop